Mazda UAE – Galadari Automobiles

For over 45 years, Galadari Automobiles Co. (GAL) is a leader in the automobile sector in the UAE with showrooms in Dubai, Abu Dhabi, Al Ain, Sharjah, Ras Al Khaimah and Fujairah. By providing world-class automotive products and ensuring high quality after-sales servicing and customer support, GAL has established a reputation as a pioneer in automotive sales and earned the trust of thousands of satisfied customers and the leading motoring media titles. For motor brands looking to move into the region, GAL provides expert understanding of the local marketplace and the challenging logistics of bringing international brands to the UAE. A robust infrastructure already exists within this sector, built by Galadari Brothers to provide all the subsidiary activities needed to supply, sustain and grow motoring businesses.

MAZDA WARRANTY

Every new Mazda comes with a limited warranty that provides coverage in the unlikely event a repair is needed in the first years of ownership.

WARRANTY INFORMATION
  • If you’ve recently bought a new Mazda, you’ll be backed by a 3 year/ 100,000 kilometer warranty that covers any defect in material or workmanship in both parts and panels.

    WHAT IS NOT COVERED

    DAMAGE OR CORROSION DUE TO MISUSE, ACCIDENTS OR ALTERATIONS

    Misuse of the Mazda Vehicle such as driving over curbs, overloading, racing, etc. (Proper usage is described in the Owner’s Manual.)

    Accidents such as collision, fire, theft, riot, etc.

    Alteration, modification, tampering, etc.

    Repairs performed or replacement parts installed by any person other than an Authorized Mazda Dealer.

    A replacement part or accessory not conforming to the Mazda’s specification.

    DAMAGE OR SURFACE CORROSION FROM ENVIRONMENT

    Such as acid rain, airborne fallout (chemicals, tree sap, etc.), stones, salt, road hazards, hail, wind storm, lightning, floods and other acts of God.

    DAMAGE DUE TO LACK OF MAINTENANCE OR THE USE OF WRONG FUEL, OIL OR LUBRICANTS

    Lack of proper maintenance as described in the Owner’s Manual.

    Improper maintenance, the use of other than specified fuel, oil or lubricants recommended in the Owner’s Manual.

    NORMAL DETERIORATION

    Normal wear, tear or deterioration such as discoloration, fading, deformation, blur, etc.

    Surface corrosion on any part other than the body sheet metal

    MAINTENANCE COSTS

    Normal maintenance services such as cleaning and polishing, lubrication, and replenishment or replacement of oil, fluid, coolant, and replacement of worn wiper blades, drive belts, fuses, filters, brake pads, brake and clutch linings, spark plugs, Keyless transmitter batteries etc.

    Maintenance services described as “MAINTENANCE” or “APPEARANCE CARE” in the Owner’s Manual.

    ALTERED ODOMETER

    Any repair of a Mazda Vehicle on which the odometer has been altered or on which the actual mileage cannot be readily determined.

    EXTRA EXPENSES AND DAMAGES

    Any economic loss. This includes, without limitation, payment for loss of use of the Mazda Vehicle, towing, lodging, car rentals, travel costs, loss of pay and any other expenses or damages.

    • Consumable parts that wear out with use (Examples: belts, filters, and brake pads)
    • Tires: Tires installed as original equipment on Mazda Vehicle are warranted by their respective tire manufacturers and not warranted by Mazda. If defects are found in tires, you can contact your Mazda Dealer and they will help you to make a claim.
    • ADJUSTMENTS: Service adjustment is covered for the first 3 months or 6,000 km whichever comes first. Service adjustment means minor repairs not usually associated with the replacement of parts, such as wheel balance and alignment, tension adjustment of V-belt, etc.
    • AIR CONDITIONER REFRIGERANT CHARGE: Air conditioner refrigerant charge is covered for 12 months or 20,000km, whichever comes first, unless replenished as part of a warranty repair.
    • BATTERY: Battery charge and/or replacement are/is covered for 12 months or 20,000km, whichever comes first. 

     

    For full details take a look at our Limited Warranty Booklet

    • Extended warranty is only available for purchase at the time of a new Mazda vehicle sale and applicable only for individual owners.
    • Once purchased, the extended warranty gives you a further 24 months protection after your standard 3 year new vehicle warranty expires. This means your new Mazda will be covered by warranty for a total of 5 years/ 160,000 kilometers (for vehicles sold from 01 OCT 2018).
    • Is fully transferable if selling your Mazda during the warranty period – enhancing resale value.
    • Has no limit or excess if you make a claim. 

     

    For full details take a look at our Extended Warranty Booklet

  • We’ll always recommend that you service your Mazda with Mazda Genuine Parts. Not only because they help maintain the integrity of your Zoom-Zoom, but also genuine parts are backed by Mazda's parts warranty.